KEYLON Help

How can we help you?

Filing your first document

Upload, check, confirm. KEYLON suggests the area and the details; you decide.

The easiest way to start is with something you have at hand: an insurance policy, a rental contract or a bank statement.

How it works

  1. Click "Upload" and choose the file, or drag it into the window. KEYLON takes PDFs and images, such as photos of paper documents.
  2. KEYLON recognises what kind of document it is and suggests the right area, for example Insurance or Housing & Property.
  3. Check the suggestion and confirm. KEYLON then pre-fills the key details, such as insurer, contract number and term. Whatever is wrong, you simply change.

Documents for health, finances, advance care and your will go into the Data Safe. The safe must be open for that; KEYLON asks you for your passphrase at that point.

What KEYLON does with the document

Text recognition runs on our servers in the EU; the file does not leave our systems for that. KEYLON then sends the recognised text to an AI service in the EU with which we have a data processing agreement. The service answers exactly two questions: what kind of document is this, and which details are in it? Then it discards the text. It stores nothing, builds no profile and does not use your content to train AI models. What remains stays with KEYLON only: the document and the details you confirmed.

KEYLON evaluates health documents only if you have consented. Without consent, you file them in the Data Safe; KEYLON reads nothing out there, and nothing goes to the AI service.

More in the privacy policy.

If the recognition is off

You can change the area and the type of a document at any time via the menu on the document in Document Management. The details in the areas you edit directly on the entry.

Did not find what you were looking for? Write to us at hello@keylon.me.